Phases 5/6 - 26 April 2024

Evidence from Angela van den Bogerd - former People Services Director at Post Office Ltd and Programme Director for the Branch Support Programme.

Phases 5 and 6 - Redress, access to justice, Second Sight, Complaint Review and Mediation Scheme, conduct of the group litigation, responding to the scandal, governance, monitoring of Horizon, contractual arrangements, internal and external audit, technical competence, stakeholder engagement, oversight and whistleblowing.