Accessibility statement

This accessibility statement applies to https://www.postofficehorizoninquiry.org.uk.

This website is run by the Post Office Horizon IT Inquiry, which is an independent statutory inquiry.  We want as many people as possible to be able to use this website. For example, that means you should be able to :

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability.
 

How accessible this website is

We know some parts of this website are not fully accessible:

  • you cannot modify the line height or spacing of text
  • PDF documents are not fully accessible to screen reader software
  • live video streams do not have captions
     

Guidance for ZoomText users

If you are a ZoomText user and use a high level of magnification use the text-mode option on the ReciteMe accessibility tool bar. The text-mode option will display the website pages in a vertical list format which is easier to navigate.
 

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you within 2 days.
 

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
 

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us https://www.postofficehorizoninquiry.org.uk/contact-us. 
 

Technical information about this website’s accessibility

The Post Office Horizon IT Inquiry is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
 

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.
 

Non-accessible content

The content listed below is non-accessible for the following reasons.

  • you cannot modify the line height or spacing of text
  • PDF documents are not fully accessible to screen reader software - the use of PDF documents will be limited on the website. Where possible, content will be uploaded as HTML pages instead.
     

Content that’s not within the scope of the accessibility regulations

Live video - we do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.
 

Preparation of this accessibility statement

This statement was prepared on 21 September 2021. It was last reviewed on 7 October 2021. This website was last tested on 21 September 2021. The test was carried out by Big Blue Door Limited.